When I contacted Indiependency, they responded within a day to figure out details on the basic radio pitch. Apparently they have in house designers (the feature was not on the website at the time) so I got a logo done as well. Indiependency was very responsive to my logo requests, I got in total 10 different versions of the logo with two opportunities for revisions. They were very responsive to my feedback and they basically made the exact logo I wanted, high quality and very professional looking. I've been getting updates to this day concerning the campaign, It feels like I have a personal marketing specialist working for me, even though they have so many projects going on at one time. The attention that my campaign got felt very personalized and I could not have asked for more from the basic package, especially at this price point. If you have never tried hiring a marketing person for your music, I would 110% recommend this company for your promotion, you will not find a more professional company with this amount of resources that will actually treat you like a full time client, no matter your experience in music.